Managing Surprise - Building resilient organizations in turbulent times (6th DTU RISKLAB FORUM)
Written by Grant Sonne-Clifford, Nataliia Cherkashyna
"If you don't like surprises - don't be a project manager"
- from the workshop
On Wednesday the 4th of Sept. DTU delivered their annual Risk Management Lab giving participants a hands-on workshop on how to upgrade your risk management practices building resilient organizations. Improving organisations ability to notice, prepare for, and manage surprises.
In addition to this 20 risk management experts from Dutch industry participated giving a cross-cultural view of how risk is managed in the Netherlands. In particular, they shared their experience about the University of Twente - University of "high tech, human touch", where those who are interested in and working with risk management are getting an education in this field on 2 years master's programs.
The workshop started in a nice and sustainable atmosphere, with some The agenda was quite intense, with Josef Oehmen, opening the event and preparing the participants for the day ahead. After the introduction, the framing talk on resilience thinking was given by Morten Wed from DTU. Triangle of resilience - a graph that represents development of the project when a surprise arises was discussed in detail.
The format of the workshop was perfectly balanced with talks and practical sessions replacing each other. The first workshop was dedicated to the surprises in participants' organizations, where people around the table shared their experiences and characterised the surprises in them.
The next talk was delivered by Lars from Novo Nordisk, who was talking about managing surprises "from real life". His strategical short list of how to deal with surprises is: