As a member of PMI, you have free access to webinars at the PMI website. In this newsletter, we will look at Cultural Differences and give you some insight in a few of the webinars available.

Webinar 1: 10 Tips for leading a Multicultural Team

Presenter(s): Sunita Sehmi
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5
Presenter(s): Muhammad Ilyas, Mohammed Khalifa
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5
Presenter(s): Kate Berardo
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5

Webinar 1: 10 Tips for leading a Multicultural Team

Presenter(s): Sunita Sehmi
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5
 

Summary by: Gaurav Jain

Sunita Sehmi is a Certified Executive Coach, Trainer, Facilitator and Consultant and founder of Walk the Talk. Her forte is the fact that she has studied and worked in several different countries and thus her understanding and knowledge of language communication and culture is compact and solid.

In this webinar, Sunita talks about one of the primary talents international leaders need today, which is the ability to manage and leverage cultural differences. Today’s manager has to work in both international and cross-cultural environments. Even if people speak same language at work, English, they speak very much in their cultural context and linguistics, which results in challenges, friction and misunderstandings.

Multiple techniques can help filing this gap of the cultural differences. Give preference to use tools like face time, as nothing can replace face-to-face communication, as it helps to read body language and to build relationships. As a leader, be clear about your own cultural profile and identity - it can contribute setting expectations, and setting the rules of games upfront, resulting in improved performance of team. Besides, empowerment is very important and a leader should intervene only if necessary.

Leader need to understand that strengths lies in differences and not in similarities. Making sure you are accountable for your actions, and encouraging the open dialogue and communication, can help building trust.

Sunita also talked about the 5Es (educate, expectation, explain, evident, empathy) which helps in effective leading of multi-cultural teams.

In summary, successful management in a modern environment demands cross-cultural competency. To get the best out of any multicultural team, leading such a team necessitates a very distinct skill set. Being mindful and modifying your leadership style accordingly is the key to success. 

 

Webinar 2: Managing Cultural Aspects of Organizational Change Management

Presenter(s): Muhammad Ilyas, Mohammed Khalifa
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5
 

Summary by: Amit Singh Chauhan

Recognized as a world class technology expert and a top-notch consultant for project management, information systems, human resource management and corporate governance, Muhammad A. B. Ilyas possesses a unique combination of technical knowledge and broad-based business management skills, gained from more than sixteen years of experience in the industry and academia.

In 2004, Muhammad Ilyas was rated as one of the top 30 information systems specialists in the Middle East. A recipient of President's Gold Medal for academic excellence, Muhammad Ilyas also holds a very diverse range of professional certifications in fields of Project Management, Human Resources and Information Systems. He has served on the Kuwait Board of Project Management Institute's Arabian Gulf Chapter (PMI-AGC). 

Mohamed Khalifa is a renowned project management consultant and speaker. He was the Community Council Manager of PMI's Project Management Global Sustainability Community of Practice. He had previously served on Kuwait Board of Project Management Institute's Arabian Gulf Chapter and is currently the PMIEF Liaison for the chapter. Currently he is a member of PMI Ethics Member Advisory Group (EMAG).

Mohamed Khalifa possesses a unique combination of broad-based skills, gained from more than twenty years of project management practice. He has developed, implemented and operated many Project/Program Management Offices (PMO) and Project Management Information Systems (PMIS).

The webinar discusses basically the following: -

  • Context of Organizational Change Management
  • Challenges in Applying Change Management Models
  • Cultural Intelligence
  • Adapting Change Management Models

This webinar explains the differences between major cultures and their impact on organizational change management. Using the Lewis Model of Cultural Classes, the webinar also explains impact of culture on decision making, negotiations, managing people, leadership styles and communication. Relying on their global exposure, the speakers provide practical guidelines which can be leveraged in selecting the right motivation techniques and negotiation tools which are likely to provide the best outcomes in a given cultural setting. Proven strategies which facilitate selling ideas in each major culture are also covered.

 

Webinar 3: The Influence of Culture in Interactions

 

Presenter(s): Kate Berardo
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Technical 0.5
 

Summary by: Amit Singh Chauhan

Kate is a consultant, facilitator, and coach who helps individuals and organizations to be more effective at a global level. Her core competencies include strategic leadership development, diverse teambuilding, international transitions, and global skill building and her experience spans working in over eighteen countries with individuals from roughly fifty nations.

She is continually involved in the design and development of effective learning tools and is a frequent presenter at international conferences on the dynamics of culture and leadership in organizations. Her best-known research has focused on profiling the intercultural field as well as debunking the popular U-curve model of adjustment. She is the co-author of Building Cultural Competence: Innovative Frameworks and Activities (Stylus, 2012), Putting Diversity to Work: How to Successfully Lead a Diverse Workforce (Crisp, 2003), Cultural Detective® Self-Discovery and Cultural Detective® Bridging Cultures.

The webinar begins with providing Culture analogies and then looks at the role our values, beliefs and work practices play in our interactions at work. It also looks at two key cultural differences and explore how they surface in our interactions. It then moves to an ‘if so, then what?’ discussion: if one knows these differences exist, what can one do to bridge these and be most effective. Finally, it ends focusing on the importance of clear communication, and offer tips to minimize miscommunication when working across different cultural backgrounds.

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