As a member of PMI, you have free access to webinars at the PMI website. In this newsletter, we will look at PMO Excellence and give you some insight in a few of the webinars available.

Webinar 1: Building a powerful PMO

Presenter(s): Clay Springer
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5
Presenter(s): Ajay Parasrampuria
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5

Webinar 3: How to Take Your PMO to the next Level

Presenter(s): Rose Ann Radosevic, Laura Bright
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5

Webinar 4: Leading successful PMOs

Presenter(s): Peter Taylor
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5
Presenter(s): Clay Springer
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5

 

Summary by: Shahrzad Ghadiri

Clay is a veteran program and project professional in the aviation industry. He has built and led teams across several industries and has been an ardent soft skills evangelist.

Regarding ineffective portfolio management and hamstrung PMO in many companies, the speaker, Clay presents 7 progressive steps to success. He presents a case study where he helped turn things around by using these steps to success.

The 7 steps in short are: -

  • Start small with manageable bites,
  • Dump the clerical mindset as too many project managers serve as clericals rather than command as leader.
  • Live the PMBOK basics which gives extra attention to documentation and communication.
  • Break the paper love affair
  • Treat business customers right and let the business drive project prioritization.
  • Put the PMO in charge
  • Organize at the C-Suite and don’t forget to keep the tools simple and talk, don’t present.

He considers the following which led to success:

  • “Lead” and consider no one will give you anything.
  • “We are in this together” mindset will help your team for what is theirs.

For improving and building a powerful PMO, one should pay attention to:

  • You need far less process and documentation than you think.
  • Just walk and talk instead of email.
  • Meetings should be focused, objective-oriented and meaningful.
  • Be unwavering in your support of the team
  • Mentor, don’t hand hold and remember that change is hard and often personal.

Don’t forget that: “Done” is Dumb.it means changes is exiting, energizing and challenging, and for the PMO, work to improve is never complete.

Presenter(s): Ajay Parasrampuria
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5

 

Summary by: Shahrzad Ghadiri

Ajay Parasrampuria is founder-Director i2m, with over 15 years of experience in PM discipline, well versed in PMO, process Development, and implementation management. He shares his experience about one of the PMOs he managed. This webinar will share the learning’s and observations on what has worked in an IT Function of a Financial Services organization as a case study

Presenter mentions the engagement models of PMO as a:

  • Consulting (Expert base PMO services)
  • Support (knowledge management)
  • Standards (process, methods and tools)

PMOs key issues includes:

  • Average schedule delay as 70-80% on a projects
  • Reliability on dates committed by IT was poor
  • Alignment of IT managers to was weak which further led to delays due to poor participation in sign offs and testing
  • Poor visibility, inconsistent  data and reporting, which led to resource allocation issues along with no priority, which led to resource burn outs
  • No standard methodology/processes, multiple excel sheet used for tracking
  • Application managers double up as PM with no formal training

Ajay explains for attendees how they fortunately found the solution to figure out issues and achieved success as:

  • Projects throughput, speed, visibility and reliability increased by 100%
  • Business benefit and vale
  • Intangible results

Also he believes the key PMO roles is Governance and Assurance. Besides he represents lessons learnt they have gained such as:

  • Use a professional approach in defining and designing the PMO
  • Understand the business of the organization and the trigger for PMO
  • Understand who decides what (governance) and align assurance processes it
  • Focus on direct support to guys who deliver – PMs/PgmMgrs
  • Use reviews as a forward looking structure not backward
  • Don’t become prisoners of the processes
  • Reduce bad multitasking
  • Build tools that people will use – Excel is king

Webinar 3: How to Take Your PMO to the next Level

Presenter(s): Rose Ann Radosevic, Laura Bright
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5
 

Summary by: Shahrzad Ghadiri

The webinar highlights PMI’s 2013 “PMO of the Year” as they share lessons learned in their evolution from Start Up to Best in Class. Leadership from Canada Health Infoway (Infoway) will highlight:
• Infoway’s Journey through the PMO Maturity Model;
• the importance of ensuring processes and reporting stay relevant;
• how leveraging technology is instrumental to achieve transparency and governance; and
• the benefit of using industry metrics for benchmarking

The first presenter: Rose Ann Radosevic as a Group Director, Investment Portfolio Management at Canada Health Infoway, which won the prestigious international 2013 PMO of the Year award from the Project Management Institute, represents:

  • Infoway’s Journey through the PMO Maturity Model
  • The importance of ensuring processes and reporting stay relevant
  • How leveraging technology is instrumental to achieve transparency and governance, and
  • The benefit of using industry metrics for benchmarking

Besides, she explains about 3 level of PMO maturity models as a:

  1. Not existed
  2. Established
  3. Mature (it is a trusted resource and make continuous improvement.)

From her view point having powerful PMO includes 5 steps:

Start up, Developed, Established, Mature and Best in class.

The second presenter: Laura Bright is a certified PMP who is responsible for managing the day-to-day operations for the Portfolio Management Office and developing innovative business solutions within the enterprise-wide Project Portfolio Management solution (Changepoint) for Canada Health Infoway made PMO responsibilities clear in all phases of projects from initiating to closing and divided tools which used by PMO to 3 categories by samples of each one as a:

  1. Rudimentary
  2. Basic PPM
  3. advanced PPM

She explains types of project and portfolio reporting by description, frequency and audiences and represents very useful form of summary portfolio reports.

Finally, she, as lessons learned, represents the requirements of successful PMO in detail.

Webinar 4: Leading successful PMOs

Presenter(s): Peter Taylor
Duration: 1 hour
PDUs: 1 / Category A / Leadership 0.5 and Strategic 0.5

 

Summary by: Shahrzad Ghadiri

Peter Taylor, an author of several management articles and books such as ‘lazy Project Managers’, speaks about leading successful PMOs. He Introduces PMO as a foundation of all professional enterprise, as the state of the PMO 2010 reports:

  • 84% of companies now have a PMO in some form of support their project based activity.
  • 64% of the PMOs advise their executives.
  • 62% of the PMOs participated in some form of strategic planning.
  • Nearly 60% of the PMOs directors/leaders report in to the EVP level or above

And by explaining aims, types and models of PMOs along with their specifications and responsibilities, represents clear path to have your own special PMO.

The session explores some of the research carried out by Peter Taylor for his book ‘Leading Successful PMOs’ (Gower).

These facts clearly explore the need of having successful PMO, which Peter tries to do by presenting PMO leaders and Manager’s viewpoints about success and declaring PMO key competencies and qualifications of the best PMO.

Finally, he emphasizes on how the rest of us can learn from those proven experiences.

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